Our Terms and Conditions

These terms form the contract between you and 1Red Casino. By registering an account on our platform, you accept every clause below. We last updated them in 2026; please read them before you play.

Accepting Our Terms

When you tick the acceptance box at registration, or when you log in and place a wager after we publish changes, you enter a binding agreement with us. The agreement takes effect at the moment your account is created and continues until either party ends it.

We publish these terms on this page at all times. It is your responsibility to check them periodically, because the version displayed here is the version that applies to your play. If any clause conflicts with the rules of a specific promotion, the promotion rules prevail for that promotion only.

• 1. You confirm you have read, understood and accepted all clauses on this page.
• 2. You accept that play on our platform is at your own risk and within the laws of your jurisdiction.
• 3. You agree that electronic records of transactions and game outcomes are authoritative.

Who May Register

You must be at least 18 years old, or the legal gambling age in your country of residence if that is higher. One account per person, per household, per IP address and per payment method is permitted. Duplicate accounts are closed and any balances on them may be forfeited.

Residents of the United States, France, the Netherlands, Belgium, Spain, Portugal, Denmark, Sweden, Israel, Iran, Syria and North Korea may not open or hold an account. Opening an account from a restricted territory, or disguising your location in any way, voids every bet you place.

Before your first withdrawal we verify your identity (KYC). You must supply a valid photo ID, proof of address and, where applicable, proof of payment method ownership. We may request these documents at any point, and we may suspend play until verification is complete.

• 1. Provide accurate personal details; false information is grounds for immediate closure.
• 2. Keep your login credentials confidential; you are responsible for all activity under your account.
• 3. Update us if your residential address, name or payment details change.

Deposits, Withdrawals, Verification

Payment rules

We accept Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Google Pay, Skrill, Neteller, MiFinity, Jeton, bank transfer and the cryptocurrencies BTC, ETH and USDT. The minimum deposit and minimum withdrawal are 20 GBP (or equivalent). We do not charge fees on deposits or withdrawals.

Withdrawals are processed within 0 to 24 hours once your KYC verification is complete and are subject to limits of 5,000 GBP per day and 20,000 GBP per month. Funds must be withdrawn to a method held in your own name. Larger or unusual withdrawals may require extra verification.

• 1. Wagering deposits: where required by regulation, we confirm funds originate from you.
• 2. Dormant accounts: after 12 consecutive months of inactivity we may apply an administration fee of up to 5 GBP per month, never exceeding the balance.
• 3. Incorrect transactions caused by your payment provider remain between you and that provider.

Bonus and Promotion Rules

Bonuses, free spins and cashback offers are governed by the specific promotion rules displayed with each offer, together with the clauses here. Wagering requirements, eligible games, maximum bets and expiry periods are stated in the promotion itself; always read them before opting in.

While an active bonus is running, the maximum bet allowed is 5 GBP (or equivalent) per spin or round unless the promotion states otherwise. Bets above this limit, or wagers on excluded games while a bonus is active, may cancel the bonus and remove associated winnings.

• 1. Bonuses expire after the validity period stated in the offer; unused bonus funds and winnings are then removed.
• 2. Bonus funds are not withdrawable cash; winnings convert only after wagering is completed.
• 3. One bonus per person, household, IP and payment method; simultaneous claims across duplicate accounts are void.
• 4. Low-risk betting patterns that artificially complete wagering may forfeit the bonus and winnings.

Prohibited Conduct and Fair Play

The following conduct breaches this agreement. Where we detect it, we may void bets, confiscate balances, close accounts and report the matter to the relevant authorities.

We use fraud-detection tools that flag device fingerprints, payment patterns and gameplay anomalies. If our checks indicate abuse, we will suspend the account pending review and request documents before any decision becomes final.

• 1. Fraud of any kind, including stolen payment details and third-party funding.
• 2. Chargebacks or payment disputes after gameplay has taken place.
• 3. Multi-accounting to claim bonuses more than once.
• 4. Collusion with other players or exploitation of software errors.
• 5. Use of bots, automated play or any software that interferes with game logic.
• 6. Connecting through a VPN, proxy or similar tool to hide a restricted location.

Responsible Play and Self Exclusion

You may set deposit limits, loss limits and session reminders at any time from your account settings or by contacting our support team, available 24/7 by live chat and email at [email protected]. Limits take effect immediately when tightening; increases apply after a cooling-off period so they are never impulsive.

You may request self-exclusion for a fixed period or permanently. During exclusion we close access to your account, remove you from marketing communications and, where you ask, block you across our platform. UK players may also register with GAMSTOP for nationwide exclusion, and we work with GamCare and BeGambleAware.

If we notice signs of harmful play, such as chasing losses or marked changes in spending, we will contact you, may apply protective limits and can direct you to independent support. Gambling must remain entertainment, never a way to make money.

• 1. Play only with money you can afford to lose.
• 2. Never borrow to gamble and never chase losses.
• 3. Contact support immediately if play stops being enjoyable.

Closing Accounts and Raising Disputes

You may close your account at any time by contacting support; we will return your withdrawable balance to a verified payment method in your name. We may close an account ourselves if you breach these terms, if verification fails, or if we are legally required to do so.

If you have a complaint, contact our support team first; most issues are resolved at that stage. If you remain dissatisfied, you may escalate the matter to management, and we will acknowledge your complaint within a reasonable timeframe and respond with a reasoned decision.

Our operations are licensed by the Malta Gaming Authority under licence MGA/B2C/823, issued to Betti Partners N.V., and these terms are governed by the applicable laws of that licensing jurisdiction. Nothing in this clause removes rights granted to you by the mandatory consumer law of your country of residence, and you retain the right to escalate unresolved disputes to the relevant authority or alternative dispute resolution scheme.

How We Update These Terms

We may amend these terms at any time. The date of the latest revision is shown on this page. Where a change materially affects your rights, we notify registered players by email or an in-account message at least seven days before it takes effect.

Continuing to deposit or place bets after the effective date means you accept the amended terms. If you disagree with a change, you may close your account before that date and withdraw your balance under the standard withdrawal rules. 1Red Casino keeps previous versions of these terms on file and can provide them on request.

Frequently Asked Questions

How old must I be to open an account?

At least 18 years old, or the higher legal gambling age of your country of residence. We verify your age during KYC before your first withdrawal.

Can I hold more than one account?

No. One account per person, household, IP address and payment method. Duplicate accounts are closed and bonus winnings on them are forfeited.

How long do withdrawals take?

Withdrawals are processed within 0 to 24 hours once your identity, address and payment method are verified. Limits are 5,000 GBP per day and 20,000 GBP per month.

What happens if I use a VPN to access the site?

Masking your location to play from a restricted territory is prohibited. All bets placed this way are void, and your account may be closed with forfeiture of balances.

Can I set my own deposit limits?

Yes. Set deposit limits, loss limits and session reminders in your account settings, or ask our 24/7 support team. You can also self-exclude temporarily or permanently at any time.